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Frequently asked questions

Unlike traditional affiliate programs, tier holders on Link Flow Affiliates earn on every single sale the brand makes — regardless of who referred the customer. Find answers on tier competition, commissions, tracking, and prepaid billing below.

General

The basics of Link Flow and how the platform works.

What is Link Flow Affiliates?

Link Flow Affiliates is a performance-based affiliate marketing platform where brands list products and affiliates compete for tier positions on each product. Unlike traditional programs, top-tier affiliates earn their % on every single sale the brand makes for that product — regardless of who referred the customer. Brands fund a prepaid balance; commissions are calculated and deducted automatically when sales are tracked.

How is this different from a typical affiliate program?

Traditional affiliate programs only pay you on sales you personally refer. Link Flow is different: affiliates ranked by personal referred sales claim tier slots on a competitive 10-tier ladder, and each tier holder earns their level percentage on every single sale the brand makes for that product — regardless of who referred the customer. Referring affiliates also receive a separate referral bonus on conversions they personally bring in.

Who is the platform for?

Brands that want motivated, competitive promotion of their products, and affiliates who want to build recurring tier commission income by climbing leaderboards — not just one-off referral commissions.

Is it free to sign up?

Affiliates can join for free, browse products, generate referral links, and compete for tier positions. Brands create an account to list products; you only pay commissions when tracked sales occur, funded from your prepaid balance.

For affiliates

How do I earn money as an affiliate?

Two ways: (1) Tier commission — hold a position in the top 10 and earn that level’s percentage on every single sale the brand makes for that product while you hold the slot — regardless of who referred the customer. (2) Referral bonus — earn an extra commission on sales you personally refer through your link or code. Many affiliates combine both by referring customers and climbing the leaderboard to claim a tier.

How do tier positions work?

Each product has up to 10 tier slots (Level 1 is highest). Affiliates are ranked by personal referred sales on that product. The top-ranked affiliate holds Level 1, second holds Level 2, and so on. Rankings update when referred sales are recorded, so positions can change as affiliates compete.

Can I lose my tier position?

Yes. Tier positions are competitive. If another affiliate surpasses you on referred sales, they can take your slot on the next ranking update. That is intentional — it keeps affiliates actively promoting.

Do I earn on sales I did not refer if I hold a tier?

Yes — that is the core advantage and the biggest difference from traditional affiliate programs. While you hold a tier position, you earn your level’s commission percentage on every single sale the brand makes for that product, regardless of who referred the customer. You share in all product sales, not just your own referrals.

How do I get referral links?

After signing up, browse approved products in your affiliate dashboard, open a product, and generate a unique referral link or code. Share that link in your content, ads, or email. When someone purchases through your attribution path, the sale can credit your referral.

How do payouts work?

Commissions accrue in your account as sales are tracked. You can connect a Stripe account to receive payouts. Payout requests are processed according to platform rules; check your affiliate dashboard for balance, history, and payout status.

For brands

How do brands get started?

Sign up as a brand, add products with photos, pricing, and destination URLs, configure commission tiers (or use defaults), and submit for approval. Once live, affiliates can promote your products. Install the tracking snippet on your order confirmation page so completed purchases are recorded automatically.

What is the prepaid balance system?

Similar to ShareASale-style prepaid funding, brands deposit funds into a prepaid balance via Stripe. When a sale is tracked, commissions (tier position payouts, referral bonuses, and platform share) are deducted from that balance. This ensures affiliates are always funded and brands only pay for real results.

What happens if my balance runs low?

Your dashboard shows your prepaid balance and warns you when funds are low. Sales may be blocked if your balance cannot cover the commissions for a transaction. You can add funds anytime from the billing page, and optional auto-reload can top up your balance when it drops below a threshold you set.

Can I customize commission tiers per product?

Yes. Each product supports up to 10 tier levels with custom labels and percentages. Default tiers are provided out of the box, but you can adjust them when creating or editing a product to match your margins and promotion strategy.

How do I track sales on my website?

Go to Brand Setup in your dashboard and copy the universal JavaScript tracking snippet. Paste it on your order confirmation / thank-you page. The snippet reads order details (product, amount, order ID) and sends the sale to Link Flow, including affiliate attribution when a referral code or cookie is present.

Do I need to manually record every sale?

No, once tracking is installed sales are recorded automatically on the confirmation page. You can also use test mode during development to verify payloads in the browser console without affecting production data.

Commissions & tiers

What are the default commission rates?

The default 10-tier commission ladder is: Level 1: 5.50%, Level 2: 2.50%, Level 3: 2.00%, Level 4: 1.50%, Level 5: 1.00%, Level 6: 0.50%, Level 7: 0.40%, Level 8: 0.30%, Level 9: 0.20%, Level 10: 0.10%. The default referral bonus is 5.00% on sales an affiliate personally refers. Platform share is 1.00% per sale. When all 10 tiers are filled and a referral is attributed, total commission per sale is 20.00%.

What is the difference between tier commission and referral bonus?

Tier commission is paid to whoever holds each of the top 10 tier slots (L1–L10) on every single sale the brand makes for that product — regardless of who referred the customer. Referral bonus is a separate commission paid only to the affiliate who referred that specific customer. A referring affiliate can earn both their referral bonus and their tier commission if they also hold a tier position.

What is platform share?

1.00% of each sale is reserved as platform share and included in the total commission calculation. It is part of the brand’s per-sale cost alongside affiliate commissions.

Is commission paid on gross order total?

Commissions are calculated from the sale amount you pass in the tracking snippet (typically the order total for that product). Use the same value consistently in your checkout integration.

Can the same affiliate hold multiple tiers on one product?

No. Each tier level has one slot per product, and an affiliate can only hold one tier position per product at a time. Competition is for individual levels on the leaderboard.

Tracking & attribution

How does affiliate attribution work?

When a visitor lands through a referral link, a referral code is stored (URL parameter, cookie, or local storage). On the order confirmation page, the tracking snippet sends that code with the sale. If attribution is present, the referring affiliate receives the referral bonus and the sale counts toward their leaderboard ranking.

What if a customer clears cookies before checkout?

We recommend installing the small persistence script from Brand Setup in your site header so the referral code survives from landing page through checkout. Without it, attribution depends on the code still being in the URL or storage at purchase time.

Can one tracking snippet cover all products?

Yes. Brands use one universal snippet on the confirmation page. You pass the product ID and order amount per transaction — the platform routes commissions to the correct product and tier holders automatically.

How do I test tracking without affecting live data?

Enable Test Mode in Brand Setup. Snippets target your local environment, log payloads to the browser console, and prefix order IDs with test_ so test sales are distinguishable from production.

Account & support

Can one person be both a brand and an affiliate?

Accounts are role-based at signup (affiliate, brand, or admin). Use the login path that matches how you registered. If you need a different role, contact support or create a separate account with a different email.

How are products approved?

New brand products are submitted as PENDING until reviewed. Approved products appear in the affiliate catalog; rejected or draft products are not publicly promotable.

Where do I go for setup help?

Affiliates: start at For Affiliates and your dashboard product pages. Brands: see For Brands, Brand Setup (tracking code), and Billing (prepaid funds). Your dashboard surfaces the next steps after login.

Still have questions?

Explore the dedicated guides for each side of the marketplace, or create an account and explore your dashboard.